Get Your Report

Where to Get Your Credit Report?

There are two major credit bureaus in Canada. Equifax Canada is located in Montreal, Quebec, and TransUnion Canada is located in Hamilton, Ontario.

What does the credit bureau do?

Credit bureaus collect, store, consolidate, report and sell credit information. They sell this information mainly to creditors such as banks, credit card companies, auto lending companies, mortgage and loan brokers. They also sell your personal credit information to life insurance companies, employment agencies, and property rental management companies or any entities that require such information to make credit decisions. Everytime you apply for any loans or leases, the creditor or agency will get a copy of your credit report.

What information does a credit report contain?

A  credit report contains the following types of information:

(1) Identifying information:

Your name
Your current and previous addresses
Your Social Insurance Number
Your date of birth
Your current and previous employers

(2) Credit Inquiries:

It lists all inquiries from credit grantors that you have applied for new credit. Potential lenders view multiple recent inquiries on your credit report as a indication that you are trying to borrow. Most inquiries stay on your credit report for up to three years.

(3) Credit Information:

It lists all credit accounts or loans you have with:

Banks
Retailers
Credit card issuers
Other lenders

It lists payment history of all the accounts so that the report shows whether you are paying your bills on time or not.

(4) Public Records:

This includes:

Bankruptcies
Collections 
Court's monetary judgments

Bankruptcies can remain on your credit report for up to 10 years. Other public record information can remain for up to 7 years.

Is credit report useful to protect against identify theft? 

Identity theft is when someone other than you uses your identifying information including credit cards, drivers license, health card, social insurance number, or any other personal identification to pretend to be you. They steal your information to spend your money or borrow from banks on your account. If you suspect that your identity has been stolen, you will need to see your credit reports from both Equifax Canada and TransUnion Canada. Credit reports will show immediately if “you” have applied for credit. You'll be able to confirm if the credit accounts belong to you or not. If in doubt, contact the bureaus immediately.

Where to get your credit report?

(1) Online Reports - for a small fee

>> Equifax Canada

(2) Credit Reports - Regular Mail - FREE

You can get a free report every year by downloading and completing their consumer request form and sending it to the bureaus. They will send you a report within three weeks through Canada Post.

>> Equifax Canada

>> TransUnion Canada